Managed IT Services for Modern, Secure Workplaces.

Flat-rate, unlimited support aligned to Essential Eight ML2 and SMB1001 Silver–Gold maturity.

Managed IT Services

Why It Matters

Reactive support is expensive and risky.

Our Managed IT Services deliver predictable, 24 × 7 coverage and governance, integrating your security, compliance and Microsoft environment under one umbrella.

All services map to ACSC Essential Eight ML2, SMB1001 Silver–Gold, and ISO 27001 / DISP, so every ticket and update builds insurer-ready evidence.

Managed IT Services

Our Managed Service Pillars

All pillars align with Essential Eight ML2 and SMB1001 Silver–Gold, supporting ISO 27001 / DISP readiness.

Managed IT Services

Microsoft Unlimited Support

Comprehensive support for all Microsoft workloads — Microsoft 365, Copilot, Teams, SharePoint and Azure.

Inclusions

 Unlimited remote & helpdesk support.
Device management & automated patching.
 Microsoft 365 / Copilot enablement.
Backup & restore governance.
Collaboration tools support (Teams, SharePoint, OneDrive).
Proactive monitoring & monthly reporting.

Pricing

Per-user pricing (ex GST). Volume discounts for 10 + users.

Compliance/Insurance Alignment

Aligned to Essential Eight ML2 and SMB1001 Silver baseline.

Managed IT Services

Comprehensive Unlimited Support

Complete coverage you’d expect from a modern MSP — desktop support, infrastructure management, third-party app support, and full incident response.

Inclusions

 Everything in Microsoft Unlimited Support.
Full desktop & Microsoft 365 support.
Third-party application support.
 Endpoint security & backup integration.
Incident response & governance reviews.

Pricing

Flat-rate per user (ex GST), with discounts for 10 + users or bundled security plans.

Compliance/Insurance Alignment

Essential Eight ML2 Enhanced / SMB1001 Gold / ISO 27001 / DISP.

Managed IT Services

Security + Support Bundles

Inclusions

Unlimited Remote & Helpdesk Support (Windows + M365).
Device Management & Automated Patching.
 Microsoft 365 & Copilot Enablement.
Collaboration Tools (Teams, SharePoint, OneDrive).
Cloud & Connectivity (Azure, Virtutel, NBN, Fibre).
 Endpoint Security + Backup Integration.
Proactive Monitoring & Monthly Reporting.
Governance Reviews & Insurer Evidence Packs.

Pricing

Bundled plans combine security + support under one monthly fee for simplified governance and insurance readiness. Volume discounts apply automatically for 10 + users.

Managed IT Services